Updated: Nov 14, 2024
How to change your beehiiv Plan Type and Plan Tier
This article goes over how to make changes to your beehiiv Plan Types and Plan Tiers. The cost of each Plan Type depends on your subscriber Plan Tier, for more information on various types and tiers that are available, please check out Plan Types and Subscriber Plan Tier Pricing.
Upgrades
How to upgrade your Plan Type from the Launch plan
These steps are for users on the Launch plan.
- From the left panel Dashboard, scroll down and click on Settings.
- From the Settings panel, select Billing & Plan.
- Go to the Usage Information section, and click Upgrade.
- You’ll be taken to your Stripe Billing Portal to choose your plan. You can toggle between a Monthly or Yearly pricing.
Reminder: The prices displayed are reflective of the Plan Type you're choosing and the amount of active subscribers you have across all publications that determine your Plan Tier. For more information, please visit our pricing page.
Click Select under your desired plan so that it shows as ‘Selected’ and then click Continue.
- You’ll be presented with a breakdown of what you’ll be charged for your Plan Type today and on your next billing cycle date, review it, and then click Confirm.
You can also click on Go Back to make adjustments to your selections.
Note: If you don’t have a payment method on file, you’ll arrive at a page where you can add that info. After including a payment method, click Continue.
- Once done, you’ll be brought back to your beehiiv account where you will see that the upgrade is in place. It will show your current plan and rate, as well as your upcoming rate on your next billing cycle date.
How to upgrade your Plan Type from an existing paid plan
These steps are for users on existing paid plans who are looking to upgrade to another Plan Type.
- From the left panel Dashboard, scroll down to click on Settings, and then select Billing & Plan.
- Go to the Usage Information section. Click on the arrow next to the Upgrade button, and then select Upgrade Plan Type from the dropdown option.
- You’ll be taken to your Stripe Billing Portal to choose your plan. You can toggle between a Monthly or Yearly pricing.
Reminder: The prices displayed are reflective of the Plan Type you're choosing and the amount of active subscribers you have across all publications that determine your Plan Tier. For more information, please visit our pricing page.
Click Select under your desired plan so that it shows as ‘Selected’ and then click Continue.
- You’ll be presented with a breakdown of what you’ll be charged for your Plan Type today and on your next billing cycle date, review it, and then click Confirm.
You can also click on Go Back to make adjustments to your selections.
- Once done, you’ll be brought back to your beehiiv account where you will see that the upgrade is in place. It will show your current plan and rate, as well as your upcoming rate on your next billing cycle date.
How to upgrade your Plan Tier
- From the left panel Dashboard, scroll down to click on Settings, and then select Billing & Plan.
- Under the Usage Information section, click on the arrow next to the Upgrade button and select Upgrade Plan Tier.
- You’ll be asked to confirm moving to the next tier up. Review the amounts and click on the Confirm button.
If you need to upgrade to a Plan Tier above the next tier available, please go to the Help page in your account and submit a support ticket for further assistance.
To view our pricing across our subscriber Plan Tiers, check out our pricing page.
Downgrades and cancellations
How to downgrade your Plan Type
- From the left panel Dashboard, scroll down to click on Settings, and then select Billing & Plan.
- Under the Cancellation Actions section, click on the Downgrade button.
- If you’re on the Max Annual plan, a popup will appear where you can choose to Change to monthly billing, Downgrade to Scale plan, where you’ll be redirected to Stripe to make your selections, or Downgrade to free for our free Launch plan.
If you’re on the Max Monthly plan, a popup will appear where you can choose to either Downgrade to Scale plan, where you’ll be redirected to Stripe to make your selections, or Downgrade to free for our free Launch plan.
If you’re on the Scale Annual plan, a popup will appear where you can choose to either Change to monthly billing, where you’ll be redirected to Stripe to make your selections, or Downgrade to free for our free Launch plan.
If you’re on the Scale Monthly plan, you won’t encounter a popup and will proceed to the next step.
For all plans, you will be presented with a confirmation form, please make a selection and then click on Continue. Or, you can opt to remain on your current plan by selecting Nevermind, keep my plan.
- If you’re on a monthly plan, you will have the option to pause your plan for up to 30 days, starting at the end of your current billing cycle. During the paused period, your plan will revert to the feature set of our free Launch plan, which includes a sending limit of 2,500 subscribers.
Click on the Pause Plan button if you would like to proceed.
- A final recap of what you can expect when you downgrade will appear. Carefully review the information, then click on Downgrade to continue.
This is the last opportunity to change your mind, to do so, select Nevermind, keep my plan to opt to remain on your current plan.
- Otherwise, check the box that confirms you understand your plan will change, and then click on Cancel my plan in the bottom right corner.
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After downgrading, you’ll be brought back to your beehiiv account where you will see that the new plans for your upcoming downgrade are in place. It will show your current plan and rate, the upcoming plan and new rate, and the next billing cycle date that the upcoming plan will begin on.
You will still have access to your current plan until the end of your current billing period.
How to cancel a Plan Type downgrade
You can cancel a Plan Type downgrade if it is before your next billing cycle date. To do so, go to Settings > Billing & Plan and scroll down to the Cancelation Actions section. Click on the Cancel Downgrade button.
A popup will appear giving you an opportunity to review the requested changes, where you can either Cancel or click on Proceed.
How to downgrade your Plan Tier
If you need to downgrade to a Plan Tier below your current tier, click on Help from the top navbar in your account. This will open a page with various support options. From the Help page you can submit a support ticket or ask our chatbot, Buzz, for further assistance.