Updated: Oct 22, 2024
Referral Program FAQ
How do I set up my Referral Program?
Please refer to this article for instructions on setting up your Referral Program, sharing it, and monitoring the results.
Can I import existing referral data into my beehiiv account?
If you’re coming from a different provider and want to import existing referral data, our team will need to help you with this. Please log into your account and click on Help from the top navbar. This will open a page with various support options. From the Help page you can submit a support ticket or ask our chatbot, Buzz, for further assistance.
What happens if I change the limit of the required referrals?
We only calculate rewards when a new subscriber is referred. This means that changing the limit, whether it be lower or higher, would not affect the status of the milestone achievement count.
For example, If the referral milestone is for 3 referrals, they will reach that milestone on exactly the 3rd referral.
Can I feature the referral hub on my domain instead of yours?
Yes, if you are using a custom domain. The URL for your referral program is determined by the domain you're using with your beehiiv account; which is either your own custom domain or the beehiiv subdomain that your account came with. Refer to this article for more information on using domains in beehiiv.
What if a subscriber changes jobs, can I still keep their referral numbers?
Yes, but if you want a subscriber’s email changed while keeping their profile history, our team will need to do this for you. Please log into your account and click on Help from the top navbar. This will open a page with various support options. From the Help page you can submit a support ticket or ask our chatbot, Buzz, for further assistance.