How subscribers can manage their subscriptions

Subscribers can manage their subscription through the footer of any email post or by logging into their profile on your publication’s website.

Managing a subscription from an email footer

Every post’s email footer features a link to their subscriber's preferences where they can manage their profile, preferences, referrals (if enabled), paid subscriptions (if enabled), and unsubscribe. 

Unless customized, it appears in the footer as: Update your email preferences or unsubscribe here.

Clicking ‘here’ takes the subscriber to their profile page, where they can:

• Update their email preferences.
• Manage their profile.
• View their referral progress (if applicable).
• Adjust or cancel paid subscriptions (if applicable).
• Unsubscribe from the newsletter.

For paid subscriptions:

• Downgrade moves the subscriber to a lower or free tier at the end of the billing cycle.
• Unsubscribe cancels the subscription and stops all emails immediately.

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Managing a subscription from the publication website

Subscribers can also manage their subscription by logging into your publication’s website.

1. Log in to a beehiiv publication site and click on the profile icon found in the top right corner.
   
   
   Reminder: If it is your first time or if you are logging in from somewhere new, you may need to verify your email.

2. If a dropdown menu appears, select Manage Subscription from the options. Otherwise, clicking your profile icon will open your subscription details with menu options listed on the left for General Information, Billing, Referrals (if enabled), Preferences, and Logout.

General Information

• Subscription Information: Change your email or name and save updates.
• Set Up Password: Switch from email login to password login.
• Account Actions: Click Unsubscribe to stop receiving the newsletter or downgrade a paid subscription.

Billing

• Billing Summary: When paid subscriptions are enabled, you can view current and upcoming payments.
• Your Current Plan: When paid subscriptions are enabled, you can upgrade by selecting Upgrade to Premium, then follow the publication prompts.
• Billing Details: When paid subscriptions are enabled, you can update billing details through Stripe by clicking Update Billing Info.

Referrals (when enabled)

• Share Link: Copy your unique referral link.
• Referral Count: See the number of confirmed referrals.
• Reward Progress: View reward tiers and track progress with a progress bar for each.

Preferences

• Publications: Any additional publications will be listed. Simply toggle on those you want to subscribe to, selections will be automatically saved.
• Preferences: If preferences are available, you can view and edit them here.
• Account Actions: Click Unsubscribe to stop receiving the newsletter or downgrade a paid subscription.