Updated: Jul 25, 2024
How to set or change your publication's reply-to address
Every beehiiv publication must have a designated reply-to address. This is the email address your subscribers will see as the sender of your publication, and it’s where their replies will be directed.
Pro Tip: It's best practice to use an email address with a custom domain (e.g., [email protected]) as the reply-to address in your account. This approach enhances brand recognition and builds trust with your subscribers.
The reply-to email address is different from your account email, which is what you use to log into your beehiiv account. Because it is a requirement, if the reply-to email address is left empty, your account email will be pulled in as the reply-to address by default.
You can set or change the reply-to address for your publication anytime from the same place in your account, as outlined below.
Watch and learn: How to set a "reply-to" address
Disclaimer: This video has no sound. Additionally, the beehiiv platform has evolved since the filming of this video so parts of the user interface featured in the video will be slightly different than what you see in your account. However, the written steps below are up to date.
How to set or change your publication's reply-to address
- From the left hand panel Dashboard, scroll down and select Settings.
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Click on Publication from the left panel, this will open on the General tab. Scroll to Reply To Address and click on the pencil icon to edit it.
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Enter in your designated reply-to email address. Or, if you would like to update it to a new address, then remove the old email and add the updated email address in its place.
- Click Save to confirm.