How to edit custom fields in subscriber profiles

Custom fields enable you to add subscriber information, allowing you to personalize your newsletter content. This specified information in the custom fields enhances your segmentation capabilities and lets you provide a bespoke experience for your audience.

In this article, you’ll learn how to manually edit information in your subscribers' profiles using custom fields you've already created.

Quick tips to get you started

• If you created a survey form through beehiiv and attached questions to custom fields, those fields will automatically populate here in the subscriber profile. For more information on creating surveys and linking responses to custom fields, please refer to this article.
  
  
• The instructions detailed below involve custom fields that have already been created. For more details on custom fields, including how to create them and personalize your newsletter, please refer to this article.
  
  
• You can use custom fields to segment your audience for insights and personalization. Please refer to this article to learn more about segmentation. 
  
  

How to edit custom fields in a subscriber profile

Before beginning, ensure you have created custom fields and have gathered some information from your subscribers.

1. From the left panel Dashboard, go to Audience > Subscribers.
   
   
   
   
   
2. Select the subscriber you wish to add a custom field to. Click the subscriber’s email address to open their Subscriber Profile.
   
   
   
   
   
3. In their Subscriber Profile, you’ll find subscriber details in a series of dropdown menus. Click into the Custom Fields options and you’ll see the custom fields that you have already created in the dropdown list.
   
   
   
   
   
4. Navigate to the custom field that you want to modify and click the three dots menu in the corner of the field box. Depending on your number of custom fields, you may need to click Load more to display all of the fields that have been created.
   
   Click Edit to modify the custom field you selected. Modifying this field will only modify the subscriber whose profile you are currently in.
   
   
   
   
   
5. Enter the applicable data and click Save.
   
   
   
   
   
6. If you already have a value in a custom field, you will also see the option, from the three dots menu, to click Delete. This will permanently delete the value of the custom field for only that subscriber, but not the custom field itself.
   
   
   
   
   
7. If you selected to delete a custom field for the subscriber, you’ll be asked to save your choice by clicking Confirm.