Get Help Your Way

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Updated: Oct 14, 2024

In-app help resources

Your beehiiv account offers a wealth of resources to empower your beehiiv experience. To access them, just click Help in the top navigation bar after logging in. 

Knowledge Base 

Dive into our comprehensive Knowledge Base, packed with easy-to-follow guides on beehiiv’s ever expanding toolbox of features. Click Start Reading to explore the KB.

AI-Assistant (Buzz)

Meet Buzz, your 24/7 virtual assistant powered by generative AI. Buzz can guide you through product questions, provide insights, and direct you to the right resources. Click Open Chat to start a conversation.

Support Squad

If you're on a paid plan or are within your free trial, you can submit a ticket to connect with our expert team. Response times vary between 12-36 hours, depending on your plan. Click Create Ticket to submit a request.

Report a Bug

Help us keep improving beehiiv! If you encounter an issue, click Report a Bug to fill out the form. Please include all required details, steps to reproduce the issue, and any relevant files or screenshots.

Reminder: You won’t receive a direct response from the Report a Bug form; issues are internally logged and addressed based on priority.

 

beehiiv Blog

Explore the beehiiv blog for best practices, in-depth articles, and actionable tips to help you grow, engage, and monetize your newsletter. Our blog covers everything from content creation strategies to advanced email marketing techniques.

beehiiv Webinars

Stay ahead of the curve by joining our live webinars, where beehiiv experts cover a variety of topics such as growth, advertising, social media leverage, and more. Learn new skills and get answers to your questions in real time.

Newsletter XP

Elevate your newsletter game with Newsletter XP, a course designed by beehiiv’s own experts. Learn step-by-step how to build, scale, and monetize your newsletter, with actionable strategies tailored to your goals.

Pro Tip: Newsletter XP is included with Max and Enterprise plans, and is also available for purchase for all other users. Click here to upgrade your account. 

 

beehiiv Glossary

Familiarize yourself with key newsletter and email marketing terms in our extensive glossary. This resource provides quick definitions, links to helpful resources, and where to find things within your beehiiv account.

Product Updates

Stay in the loop with our regularly updated Product Updates feed. Here, you’ll find the latest features, improvements, and announcements to keep you informed on everything new in the platform.

beehiiv Changelog

Check out the Changelog to view detailed stats on all the updates, enhancements, and bug fixes we make. Stay informed on our progress as we continuously improve beehiiv.

beehiiv Status Page

Monitor the current status of the beehiiv app and services through our Status Page. Check for any ongoing maintenance, outages, or performance issues in real time to ensure smooth operation of your account.

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Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple

Newsletters made simple