Am I eligible for a refund?

New beehiiv accounts have access to select paid features during the initial 30-day trial, helping you find the best fit for your needs. All sales are final upon subscription, in accordance with our Terms of Use. 

Please be aware that we cannot process refunds in the following scenarios:

• Non-usage of the platform.
• Failure to cancel your account before the next billing cycle.
• Lack of features or functionality on your subscribed plan.
• Purchases made in error.
• Exceptional circumstances beyond beehiiv's control.
• Violations of our Terms of Use.

Should your circumstances not align with the above scenarios, you can log into your account and access the Help page from the top navbar. You’ll find a variety of resources, including our chatbot Buzz, and the option to submit a ticket to our support team. They will inquire further to understand your request. It's important to note that submitting a support ticket does not guarantee an exception for a refund will be made.