How to confirm your account with Stripe Identity Verification

Stripe is our payment processing partner that facilitates beehiiv financial transactions and identity verification services. 

Anyone importing more than 10 subscribers into beehiiv will need to verify their identity through Stripe Identity Verification. This process not only verifies your identity, but also grants you access to API keys, and the Boosts marketplace.

How to verify your account and raise your subscriber import limit

1. From the left panel Dashboard, scroll down and click Settings.
   
   

   
   
   
   

2. Your publication settings will open. Navigate to the desired publication and select Subscribers Import.
   
   

   
   
   
   

3. Scroll down to the Request to raise your import limit section and click on the pink Start Stripe Identity Verification button.
   
   

   
   
   
   

4. A Stripe form will appear for a quick verification process that will take about 1 to 3 minutes. You’ll need to click Agree and continue, then follow the instructions presented. It will ask you to follow a QR code and then upload images of a valid ID.
   
   
   
   
   
   
5. After completing the Stripe process, you’ll receive a confirmation on your screen and see a thank you message in the Raise your import limit section letting you know you'll receive an email with the final outcome of the verification shortly.
   
   
   
   
   
   
6. Check your beehiiv account email for the Stripe verification message. Once you've confirmed your email and completed identity verification, your account’s Subscribers Import section will update to allow importing up to 10,000 subscribers.
   
   
   
   
   

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Common reasons for Stripe Identity Verification denial

If your identity verification through Stripe was denied, there are several possible reasons this may have occurred, including:

• The document provided was expired.
• Stripe was unable to verify the identity document.
• The document did not include a clear facial image.
• The captured face image did not match the photo on the document.
• The selfie could not be verified by Stripe.
• The document type provided was not an accepted format.

Tips for successful Stripe Verification

To improve the chances of successful Stripe verification, make sure to:

• Use a valid, unexpired identity document.
• Complete the verification in a well-lit area to ensure clear photo quality.
• Double check that your document type is accepted by Stripe in your region.

For a complete list of accepted identity documents by country, please refer to Stripe’s documentation on verification documents.